Enterprise Portal

The Enterprise Portal is an online application for managing account statements and reports.

 

Register

To register for the Enterprise Portal, call the Business Customer Service number on the contact us page. An Enterprise Ziply Fiber ID can’t be created online.

 

Contact Us

 

 

Log in

Click the link below to access the login screen.

 

Enterprise Portal

 

 

Home tab

The Home tab provides a summary of monthly charges for the last six months.

 

 

Statements tab

From the Statements tab, click Manage Statements to complete the tasks below. 

 

  • View current and past statements (up to 13 months prior) 
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  • View single or consolidated statements 
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  • Manage autopay
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  • Make payments
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  • Manage payment sources
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Reports tab

From the Reports tab, you can access and schedule Cost Allocation Reports, Summary Reports, and Detail Reports.

 

 

Report Orders tab

From the Report Orders tab, you can view your completed or pending reports.

 

 

Help icon

Click the question mark icon to find instructions for performing a variety of Enterprise Portal tasks.

 

Billing FAQs

From the Statements tab, select the statement you want to pay, and click Pay.

 

See Pay Your Bill to pay by phone, pay in person or pay by mail.

To have your invoice transmitted by Electronic Data Interchange (EDI), you must have a program that can read the encrypted data. Once setup is complete, your invoice will be encrypted and transmitted automatically each month after the bill cycle runs. You will access a pre-assigned mailbox where you can retrieve your files in .edi format. One login is provided per mailbox.

 

To request EDI invoice transmission, call 1.866.947.5988.

 

On Master Summary accounts, payments are made to the Master Summary account only. On Individual Billing Telephone Number accounts, payments are made directly to the individual account(s).