Sales Support Help Desk
If you need sales support, email the Help Desk at [email protected]
Billing
If you have billing questions, email us at [email protected]
Commissions
If you have commissions questions, email us [email protected]
Order Status
If you have order status questions, email us at [email protected]
NOC Inquiries
For repair services, call the Repair Center to open a ticket.
Available 24 hours a day, 7 days a week.
1-888-488-0072
Escalations & Outages
Level 1: Escalation Team
[email protected] | 1-888-488-0072 (option 3)
Level 2 & 3: Scott Hoover, Supervisor, Network Operations
[email protected] | 1-316-737-1131
Level 4: David Triboulet, Director, Network Operations
[email protected] | 1-206-409-3590
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